Refund Policy
Last updated: 5/31/2025
1. Refund Eligibility
We offer a 24-hour money-back guarantee on all new subscriptions. To be eligible for a refund:
- The request must be made within 24 hours of the initial purchase
- Your account must not have any violations of our Terms of Service
- You must not have previously received a refund
2. Refund Process
To request a refund:
- Contact our support team through the website or email
- Provide your order number and reason for the refund
- Allow up to 5-7 business days for processing
3. Payment Method Refunds
Refunds will be processed to the original payment method:
- PayPal payments will be refunded to your PayPal account
- Cryptocurrency payments will be refunded at the current market rate
- Processing times may vary depending on your payment provider
4. Non-Refundable Items
The following are not eligible for refunds:
- Subscription renewals after the initial 24-hour period
- Accounts that have violated our Terms of Service
- Services that have been extensively used
5. Subscription Cancellation
You can cancel your subscription at any time:
- Log into your account dashboard
- Navigate to subscription settings
- Click on "Cancel Subscription"
- Your access will continue until the end of the current billing period
6. Contact Information
If you have any questions about our refund policy or need to request a refund, please contact our support team through our website or email. We aim to respond to all inquiries within 24 hours.